About Us

service-2Our founder, Stephen Hollyoake, is an intriguing individual with an exciting story to tell. Steve was born in Portsmouth UK and much to his parents chagrin was always taking electronic devices apart almost as soon as he could walk! At the tender age of 10 years old Steve discovered a local Computer Shop (GB Microland) where he wrote some basic code on their display models (without permission!) The owner was so impressed he let Steve use the display computers to write basic programs. This was really the catalyst that launched Steve’s interest in computing.

Later in life Steve worked writing software for several companies as well as working for the NHS before leaving to work heading up a busy computer manufacturing production department as the technical manager overseeing the company’s repairs. Steve’s ethos of “Do the Job Right First Time” was not always shared and it was this frustration that led him to setup up his own company which today is still operating on the same principle – “Do the Job Right First Time”.

From humble beginnings in 2001 providing his services to business and residential customers alike, in 2005, Steve leased a retail shop in Tewkesbury offering customers a first class repair service. Specialising in Macbook and Laptop repairs they routinely carry out repairs to the logicboard even if it has suffered a liquid spill and has been classed as non-repairable. With state of the art equipment to facilitate component level repairs and the “Repair it Right First Time” ethos – this separates Steve and the company from most other Computer Repair companies. The company regularly takes on repairs that other companies can’t or won’t touch along with carrying out repairs for many small Computer Shops. They also carry out the more conventional repairs such as software repairs due to a corrupt or infected Operating System or from OS updates that have failed.

So if you have a device that you would like Steve and his Company to repair, choose a company with an excellent heritage and reputation. They repair all faults with all makes and models of laptops including down to component level. They are based in Tewkesbury, and cover Cheltenham, Gloucester & Nationwide. When you want your device repaired right first time – choose Complex Systems – Making IT Simple!

The company offers a wealth of experience and are constantly striving to develop new methods to improve turnaround time and reduce cost for all their customers.