Category Archives: News

ANNUAL HOLIDAY CLOSURE DATES:

ANNUAL HOLIDAY CLOSURE DATES:

We will be closed from 5pm Thursday July 30th and reopen on Tuesday 18th August. Please do not mail us any repairs during this period as they will not be received by us – if at all until the 18th August. Repairs in progress before the 22nd July will hopefully be completed before the annual closure. If we are shipping the repair the last day of shipping is the 29th. If you are collecting a completed repair – please collect by 5pm 30th July. Repairs received on or after 22nd July will be completed on a best endeavour basis. This may mean your repair being completed after our annual closure. During the closure emails will be picked up (sometimes) but a reply may be much later than usual!

Coronavirus Information

Our aim is to make your experience as efficient,friendly and safe as possible.

Currently, there are no requirements for customers to wear a mask in the store. If the position from the government makes mask wearing mandatory, then customers will be strongly advised to wear a mask when entering the store.

All public contact surfaces are cleaned regularly and where possible after each customer contact – i.e. handles, counter and card machine.

Hand Sanitiser is available for customer use.

Social distancing is practiced in the store. A super wide counter with shield prevents physical breaches of this along with a customer waiting area to keep customers being served and customers waiting to be served separate.

We always cleaned customer devices after repair, we now clean them prior to repair.

 

The Effect of Coronavirus on the Price of Electronics and Repairs

One of the most unexpected trends in the last few weeks since the world went into lockdown because of the coronavirus has been a steep rise in the price of second-hand gaming consoles.

With the current situation, we’d expect a rise in demand for necessities like food and so forth. But the sharp increase in prices for second-hand game consoles was something that we didn’t foresee.

On sites like eBay and gumtree, pre the lockdown, there were usually 20–40 listings for the Nintendo Switch — a popular, portable games console. The second-hand prices for the Special Edition used to be in the £199 range. A couple of weeks ago we suddenly saw prices in the £1200 range. Even now on eBay, the average cost is in the £600 range. One of the biggest UK game stores — GameUK — has the Switch available for £525 — more than double the price from a few weeks ago.

So what’s going on?
Two primary factors are influencing these sudden price hikes.

First, production has dropped in the last two months because of China being in lockdown. This fall is so severe that Japan is now two months behind meeting their demand, while online retailers like Amazon are out of stock. The simple impact of this is that people are flocking to the second-hand market.

Second, there has been a massive increase in demand. People are being forced to stay home and as a result, are looking for ways to entertain themselves.

Game sales are also up, both as digital downloads and physical copies. In the UK, between the 16th and the 22nd of March & 22nd, there was a jump of 63% in video game sales while physical game sales have increased 220% week on week. While some of this is because of a few high-profile game releases — Animal Crossing, Doom Eternal and Resident Evil 3, even factoring those out the increase is still 83%.

This trend is not just occurring in the UK — in France, for example, digital downloading has increased by 180%

New Releases?
The current situation means that a lot of new releases have been put on hold — which is ironic given that demand for games and game consoles is higher than ever before.

The Playstation 5 and next Xbox were supposed to be coming out at the end of the year to tie in with the Christmas market, but those releases are now very uncertain. In other news, Facebook is struggling to meet the sudden surge in demand for Occulus Rift Quest. VR is a niche product, but even here we see a spike in the market.

Overall, the demand for games and gaming is seeing a massive surge right now — at the same time that the capacity to produce new games and consoles is at an all-time low.

What does this mean for the electronics repair industry?
The unfortunate reality of these price rises and the increase in demand is that repairing electronic equipment — especially the repair of games consoles — is likely to rise in price. As the price of sourcing components to repair laptops, computers and games console increases, the actual cost of the repairs will increase.

The good news is that here at CSD we have many stock components so have not had to raise prices as of yet. Whether, we can continue to do so will largely depend on component and part availability and global pricing.