Category Archives: News

CSD Drops Smartphone & Tablet Repairs

After careful consideration to the needs of our customers, we have decided to no longer offer repairs to smartphones and tablets. This is due to the high cost of parts and time taken to carry out a professional repair. The price we therefore need to charge for these repairs compared to the replacement cost of many of the devices makes it not economical. We primarily specialise in repairs to Macbooks and Laptops as well as PCs and Imacs from software repairs to component level board repairs. It is to this specialism we have decided to concentrate on.

That is not to say you cannot find a company that can help you with your smartphone or tablet repair – just that we are not prepared to compromise on the quality of the repair.

Holiday Season Opening Hours

Monday (Chrismtas Eve) 24th – CLOSED
Tuesday (Christmas Day) 25th – CLOSED
Wednesday (Boxing Day) 26th – CLOSED
Thursday 27th – 9am -1pm
Friday 28th – 9am – 1pm
Saturday 29th – 9am – 1pm
Sunday 30th – CLOSED
Monday (New Years Eve) 31st – CLOSED
Tuesday (New Years Day) 1st – CLOSED
Wednesday 2nd January 2019 – Normal Opening Hours Resume

Microsoft Downgrades Windows 10 Pro Licence to Home Edition

Users if Windows 10 Pro have woken up in the past few days to find their device has had the licence downgraded to Windows 10 Home. This have become noticeable after performing updates. The device suddenly has become unactivated and when the user tries to activate they receive the message the digital licence is invalid and relates to Windows 10 Home only.

However, do no fear. Millions of users worldwide are affected and Microsoft is aware of the issue with its activation servers. The issue will resolve itself within a few days. You can check by going into settings and clicking on Activate Windows if there is a link for this.

If you remain affected please bring your device into our shop and we will be happy to resolve the issue for you.

Microsoft Scam Changes Tack

You probably know the Scam where someone calls you purporting to be from Microsoft. They want access to your computer to ‘resolve’ an issue…. In reality they want access to your computer where they will install software so that in the event that you do not pay for the ‘pretend fix’ your computer may not be boot or be compromised or both. Well, they have slightly changed their tactics. Now they purport to be from BT and try and carry out the same trick. This has led to a large rise in the number of customers that we have seen whom have been compromised. In some cases the use of SysKey has been used to encrypt their registry which requires a password on boot to continue. Which you will not have as they keep this in case you do not pay. Luckily, the password is normally simple such as ‘123456’ but your computer will need to be brought in for a service to fix the security compromise to ensure they cannot access your computer again and to clean the virus they will have planted.

Our advice: Never let anyone that you do not know remote access to your computer and certainly not someone who calls you unprompted via the telephone.